Agreeing to these terms
These terms apply when you use cmtechware.com, request a free review or subscribe to a plan. C&M is the brand name of C&M Techware LLC, a Texas company, and "we" in these terms means C&M Techware LLC. By paying at checkout you agree to them on behalf of your business and confirm you have authority to do so. Our Privacy policy explains how we handle information.
The free review
The review and rebuilt homepage are free and carry no obligation. Grades come from tests run at the time of the review, and tools like Google PageSpeed can give slightly different results from one run to the next. The rebuilt homepage stays ours until you subscribe, so please don't copy or publish it without a plan.
Plans and billing
Month to month is $249 a month. The six month plan is $200 a month for six months. The twelve month plan is $175 a month for twelve months. A one-time setup fee is charged at checkout: $199 on month to month, $150 on the six month plan and $100 on the twelve month plan. The setup fee is not refundable once work on your full site has started.
Every plan is billed monthly to your card through Stripe. The first charge happens at checkout and then renews on the same day each month. Prices do not include sales tax; where tax applies, it is added to your invoice. We give at least 30 days' notice by email before any price change, and a term plan keeps its rate until the term ends.
When a term ends
When a six or twelve month term ends, your plan continues month to month at the same rate until you cancel or choose a new term. A second term never starts on its own.
Cancelling
Month to month plans can cancel anytime. Cancelling stops the next charge, and your site stays up through the end of the month you paid for. We do not refund partial months.
You can leave a six or twelve month plan early. If you do, we charge the difference between your plan rate and the $249 month to month rate for each month already billed, and nothing more. Leaving a twelve month plan after 4 months costs 4 × $74, or $296. On the six month plan the difference is $49 a month.
What's included
Every plan includes the full site rebuild, hosting, a monthly site report (visits, call button taps, form messages and speed) and small changes. Small changes are updates to text, photos, hours, prices, services and similar edits. They are unlimited, and we ship each one within two business days of your request. Larger work, such as new features, extra page types or a redesign, is quoted first and done only with your approval.
What's included and what's not
Every plan includes:
- Design and build of your full site, up to 10 pages.
- Moving your words and photos over from your current site, including up to 20 blog posts or product listings.
- Hosting, the security certificate (the padlock), backups and overnight checks.
- Unlimited small changes, each done within two business days.
- A contact form, a tap to call button, a map and links to your social pages.
- Connecting an online booking or ordering service you already use, as a button or built into a page.
- A privacy page for your site.
- Search setup (page titles, descriptions and a sitemap) and, with your OK, setting up Google Search Console and Bing Webmaster Tools.
- A monthly site report.
- Help pointing your domain at your new site and keeping your email working through the switch.
These are not included. We quote them first, or point you to someone who does them:
- Online stores, shopping carts or taking payments on your site.
- Building a booking, ordering or member sign-in system from scratch.
- Writing new pages, articles or blog posts from scratch.
- Logo design or redesign.
- Photography or video.
- Your domain and email accounts, which you pay for directly.
- Ads, social media posting and managing reviews.
- A promised spot on Google or any other search results.
- A promise that your site meets any law, including accessibility law. We build to the WCAG 2.2 AA accessibility guidelines and check every site, but we don't give legal advice.
- Work on other websites, apps, computers or email systems.
- Translating your site into other languages.
Launch
Launch is usually about two weeks after we have your content. We publish only after you approve the preview link. Late content or feedback moves the launch date.
One-time builds
If you choose a one-time build instead of a plan, we quote a price for your project before any work starts. Half is due to begin and half when we hand the site over. Once the final payment clears, the design, code and files are yours, and we help you move them to the host you choose. We fix anything we built incorrectly for 14 days after hand-off. Hosting, updates and later changes are not included, and we are happy to quote them separately.
Who owns what
Your domain, logo, words, photos and other content you give us are always yours, and so are your leads and customer contacts. The design, code and templates we create are ours, and you may use them on your site for as long as you are subscribed.
When you cancel, we send your content back in common file formats within 10 business days and point your domain wherever you want it. If we registered a domain for you, it is in your name or we transfer it to you at no charge.
Your content
You confirm you have the right to use everything you send us and that your business information is accurate. We may decline content that is unlawful, misleading or infringes someone else's rights. If a claim arises from content you supplied, you agree to cover our reasonable costs of dealing with it.
Hosting and uptime
We monitor every site and work to keep it online around the clock. Outages at our hosting providers, scheduled maintenance or events outside our control can still take a site offline, so we cannot guarantee uninterrupted service. We keep backups and restore from them when needed.
Missed payments
If a payment fails, Stripe retries it and we email you. If it is still unpaid after 14 days, we may pause your site until the balance is paid, and we will tell you before we do.
Results
We build sites to look good and work well on phones, tablets and computers, load fast and be easy to find. We can't promise rankings, calls or sales. Report numbers come from tracking tools and are close estimates.
Limits on liability
We provide our services as they are. To the extent the law allows, we are not liable for lost profits or indirect losses, and our total liability for any claim is limited to what you paid us in the 3 months before the claim.
Ending service
We may end service with 30 days' notice by email. We may end it immediately if a site is used for unlawful activity or these terms are seriously broken. Either way, you get your content back as described above.
Disputes
If something goes wrong, email us first and give us 30 days to fix it. These terms are governed by Texas law, and any dispute we cannot settle goes to the courts of Montgomery County, Texas.
Changes to these terms
We email clients at least 30 days before any change takes effect. Keeping your plan after that date means you accept the change.
Contact
hello@cmtechware.com, or by mail to 11662 Linger Ln, Conroe, TX 77303.