Who we are
C&M (C&M Techware LLC) rebuilds, hosts and looks after websites for small businesses. This policy covers cmtechware.com, the free website review, private preview pages, checkout and the client dashboard.
Questions go to hello@cmtechware.com or by mail to 11662 Linger Ln, Conroe, TX 77303.
What we collect
- When you ask for a free review: your website address and your email.
- When you sign up: your business name, your name, email and phone, where you work, the services you list, and any logo or photos you upload. Card details go into Stripe's secure form and straight to Stripe. We never see or store your full card number.
- When you use the dashboard: your sign-in email and the change requests you send.
- Public information about your business: to prepare a review or preview we read what is already public, such as your website and the photos on it, and your listing on OpenStreetMap. We check each site's robots.txt file before reading it, and we never use Google Maps data.
- When you visit this site: our host keeps standard server logs (IP address, browser type, pages requested and time). We count visits with our own simple counter, which uses no cookies and does not follow you to other sites.
Websites we host
For sites we host, we count visits, taps on call buttons and form submissions so each client gets a short monthly report. We do not track, route or record phone calls. The business that owns the site decides what its visitors are told, and we handle this information on that business's behalf.
How we use it
We use information to send your review, build and run your website, bill your plan, send your monthly report, answer your requests, keep our systems secure and meet legal and tax duties.
If you asked for a review, we email you about that review. If we contacted you first, every email includes our mailing address and a way to opt out. We honor opt outs right away and always within 10 business days.
Who we share it with
We share information only with the services that run our business: Amazon Web Services (hosting and email delivery), MongoDB Atlas (our database), Stripe (payments), Microsoft 365 (our business email), Anthropic (the writing help we use to draft a fresh homepage, which receives only what is already public on your site) and Google's PageSpeed test (which receives your public website address only). Each handles it under its own privacy terms.
We may also share information when the law requires it, or with a buyer if the business is ever sold, under this same policy. We do not sell personal information and we do not share it for targeted advertising.
Cookies
This site sets no cookies. The client dashboard sets one cookie to keep you signed in after you use your emailed sign-in link. That is the only cookie we use.
Preview pages
Preview pages open only from their private link, are hidden from search engines and are deleted 30 days after they are made. Write to us and we will remove yours sooner.
How long we keep it
- Review requests that do not become accounts: 12 months, then deleted.
- Account information: while your account is open, then 3 years for tax and billing records.
- Server logs: 30 days.
- Your content: sent back to you when you cancel, then deleted from our systems within 60 days.
Your choices
You can ask to see, correct or delete the information we hold about you, or to stop hearing from us. Email hello@cmtechware.com and we will answer within 45 days. Asking never changes how we treat you.
Security
Data is encrypted in transit, access is limited to the people who run the business, and card data stays with Stripe. No system is perfectly secure. If a breach affects your information, we will tell you as the law requires.
Children
Our services are for businesses. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy we update the date at the top. Clients get an email about any change that affects how their information is used. Our Terms cover the rest of our agreement with you.